Bird Festival Manager (Bobolink)

Enhance Bird Festival Experience

Included in Seasonal Events Operations
Starting at $599.00 /month

Seasonal events with peak coverage

Bird Festival Manager (Bobolink)

Overview

Enhance your bird festival experience with the Bobolink Bird Festival Companion App. Easily navigate pre-purchased trips, schedule additional outings, access Zendesk support, and connect with fellow attendees via the integrated blog.

Key Features

Trip Management: Access a list of your purchased trips.
Order Tracking: Keep track of your purchases with the "My Orders" feature.
Available Trips: Discover and schedule additional trips.
Bird Observation: Maintain a list of birds observed during the festival.
Integrated Blog: Connect and socialize with fellow attendees.
Help Desk Integration: Seamless support through Zendesk integration.
Trip Check-Ins: Stay organized with trip check-ins.
Integrated Phone Line: Receive voicemail transcriptions and caller identification.

Specifications

This product is a distributed application built and maintained by Westlinks Online specifically to support the planning, registration, and operation of bird festivals and similar multi-day events. The platform is designed to reduce operational risk, streamline volunteer and staff workflows, and provide organizers with real-time visibility into registrations, schedules, and on-site activity. We stand behind our products and provide ongoing maintenance, support, and iterative improvements based on real-world festival usage.

  • Centralized management of bird festival programs and events
  • Create and manage multi-day schedules with individual trips, talks, workshops, and social events
  • Support for multiple festival programs over time with historical archiving
  • Unique trip numbering and program-based event organization
  • Public-facing registration system for attendees
  • Configurable registration windows with open, active, and closed periods
  • Support for free, paid, per-trip, and bundled registration options
  • Attendee account management with self-service access
  • Real-time capacity tracking for trips and events
  • Waitlist management and controlled enrollment
  • Leader and guide assignment for trips and events
  • Leader trip counts and participation tracking
  • Venue and location management including birding sites and meeting points
  • Support for transportation logistics including self-drive and group transport
  • Administrative tools for cloning events from prior festivals
  • On-site registration and badge management tools
  • On-demand badge editing and reprinting
  • Integration with Stripe for secure online and on-site payments
  • Support for cash, check, and card transactions where applicable
  • Volunteer and staff access with role-based permissions
  • Administrative dashboards for real-time operational visibility
  • Email notifications for registrations, changes, and confirmations
  • Integrated reporting for attendance, revenue, and participation
  • Designed to operate reliably during live, on-site festival conditions

How It Works

Welcome to Bobolink, your ultimate companion for any Bird Festival! This online Web Application has been meticulously crafted to enhance your festival experience, ensuring you make the most out of every moment. With Bobolink, you have access to a comprehensive list of all festival trips, complete with venue maps and trip leaders’ details. These maps not only guide you to the meet-up points but also offer turn-by-turn directions, ensuring you never miss a beat. Worried about securing a spot? Bobolink lets you view purchased trips and browse available ones, allowing you to request special additions seamlessly.

But that’s not all; Bobolink transforms your birding adventure into an interactive journey. Dive into the Birds Seen lists, detailing the avian wonders spotted during specific trips. Engage with fellow attendees through the integrated Blog, where you can create posts, share photos, and comment on others’ experiences. Need assistance or want to provide feedback? Our Help Desk, powered by Zendesk (an optional feature), facilitates direct communication with festival staff.

Moreover, Bobolink simplifies your festival logistics. Use the Check-In feature to confirm your arrival at trip locations promptly. After each adventure, share your thoughts through a convenient evaluation form, shaping future festival experiences. Plus, managing your profile is a breeze – edit your details, update passwords, and enable two-factor authentication, ensuring your festival journey is secure and personalized. Bobolink isn’t just an app; it’s your key to unlocking a seamless, interactive, and enriching Bird Festival experience.

Onboarding Process

We handle the technical complexity so you can focus on your event. Here's how we get you up and running:

1

Intro Call & Requirements Intake

We discuss your event needs, timeline, and specific requirements to ensure the platform is configured correctly.

2

Instance Provisioning & Configuration

We set up your dedicated infrastructure, configure all integrations, and prepare the platform for your specific use case.

3

Domain/SSL Alignment

If applicable, we configure your custom domain, SSL certificates, and ensure secure connectivity.

4

Data Import & Setup

If applicable, we import your existing data, configure custom design elements, and prepare your content.

5

Staff Training & Go-Live Checklist

We train your team on platform operations and work through a comprehensive go-live checklist.

6

Post-Launch Support

Dedicated support during your initial live period to ensure smooth operations and address any questions.

What We Need From You

  • Organization name and primary contact information
  • Domain/DNS access credentials (if using custom domain)
  • Payment processor account credentials (if using registration/payments)
  • Staff roster and team member information
  • Event dates and timeline (for seasonal products)

Standard Setup Included: Standard onboarding covers the steps outlined above. If your onboarding requires unusual data cleanup, extensive migration work, or custom configuration beyond standard setup, we'll provide a detailed quote in advance.

Pricing Components

Our pricing reflects the complete operational support package, not just software licensing. Here's what's included:

Setup & Onboarding

Complete infrastructure provisioning, integration configuration, training, and go-live support.

Monthly Operations

Dedicated VPS infrastructure, automated backups, monitoring, SSL management, and standard operational support.

Peak-Season Coverage

Enhanced monitoring, increased support availability, and operational readiness during your critical event periods (when applicable).

Registration Processing

Processing fees will apply when handling registrations and payments. Covers payment gateway integration and compliance requirements.

Equipment Rental (Optional)

POS equipment including card readers and scanners available for qualifying events, with logistics support included.

Infrastructure & Integrations Included

All pricing includes comprehensive operational infrastructure:

  • Dedicated VPS (Ubuntu, Apache, PHP, MariaDB, Laravel)
  • Twilio integration (SMS/voice)
  • SendGrid SMTP email delivery
  • SSL certificates & domain management
  • Google Workspace integration
  • Zendesk API integration
  • AWS S3 storage & automated backups
  • Client-specific design customization

Ready to Get Started?

Join companies already using Bird Festival Manager to transform their operations.

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